Contacting Technical Support

Support Hours: 8AM - 6PM CDT

Email Technical Support
Technical support email contact:

Submit a Support Request Ticket
You can create a support request ticket by completing this form.

Reset Your Customer Account Password - For Hosted Clients
Clients with their software hosted at our facilities can reset their customer account password by entering their information here.

Receive Live Support
If you are currently receiving phone support you may be asked to use the Bomgar link below.

Call Telephone Support
Wizard Software - Chicago Main Office
PH: 773-832-0200
FX: 773-832-0202

Support Priority
Please note that Software Maintenance Program members receive priority support. Click here for more information about our Maintenance Program services.